Sunday, August 23, 2009

Virus? ...?

McAfee VirusScan detected a W32/HLLP.Philis.ini (virus) which couldn't be removed, quarantined or cleaned. I checked the file location and it was D Drive. The CD that's in it is from a Base Mp3 Player I bought from Target. I tried scanning all files with avast! and AVG Spyware, neither detected anything. What do I do? D:



Virus? ...?norton antivirus



According to McAfee this virus is put into the hidden files and folders. AV/AS programs do not scan the hidden files and folders when you scan in the computers "Normal Mode". Use this procedure to open your computer and properly removed this virus. Make sure you McAfee is properly updated:



TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.



1. Click Start, and then click Control Panel.



2. Click Appearance and Themes, and then click Folder Options.



3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.



IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.



EMPTY INTERNET EXPLORER BROWSER CACHE:

No comments:

Post a Comment